E-Commerce · Agentic AI

AI Agents That Run Your Commerce Operations End‑to‑End

Connect your storefront, payments, ERP and support tools, then let Xccelera AI agents handle catalog updates, orders, returns and customer queries across all of them.

Talk to an AI ArchitectExplore the Platform
Brownfield or GreenfieldHuman-in-the-LoopEnd-to-End Monitoring
  • WooCommerceWooCommerce
  • MagentoMagento
  • StripeStripe
  • PayPalPayPal
  • RazorpayRazorpay
  • SalesforceSalesforce
  • SAP Business OneSAP Business One
  • NetSuiteNetSuite
  • ZendeskZendesk
  • FreshdeskFreshdesk
  • HubSpotHubSpot
  • KlaviyoKlaviyo
  • ShiprocketShiprocket
  • DelhiveryDelhivery
  • FedExFedEx
  • SnowflakeSnowflake
  • TwilioTwilio
  • WhatsAppWhatsApp
Explore Connectors & Actions
Barriers to AI in E-Commerce

What Holds E‑Commerce AI Back

Disconnected Commerce Stack

Storefront, payments, ERP and support tools hold separate data, so every order needs manual stitching.

Manual Work That Grows With Every SKU

Catalog updates, order exceptions and returns pile up faster than teams can process them.

Peak-Season Pressure

Sales events multiply order and support volume overnight, exposing every manual step.

The Xccelera Approach

Agentic AI That Runs Inside Your E-Commerce Stack

Xccelera AI connects to storefront, payments, ERP, warehouse, CRM and helpdesk, then coordinates specialized agents under your security, data and governance rules. Start with one workflow, then scale.

Your e-commerce systems
  • Storefront
  • Payments
  • ERP
  • Warehouse
  • CRM
  • Helpdesk
Xccelera AI PlatformYour security, data and governance rules
CoreOrchestratorReForgeGuardConnectors & Actions
Select a product to explore it
Agents & outcomes
  • Catalog Enrichment AgentClean, searchable listings
  • Order & Returns AgentExceptions and returns handled
  • Inventory Sync AgentStock aligned everywhere
  • Customer Support AgentOrder queries answered
Human-in-the-loop MonitoringApprovals where you set them · every step observed
  1. Concept
  2. MVP
  3. Deployment
  4. Scale
Powered by Connectors & Actions

Connect Your Storefront
to Your Back Office

  • Link Shopify, Stripe, SAP and your helpdesk through reusable connectors.
  • Agents read and write across systems, so orders, stock and refunds stay in sync.
Explore Connectors & Actions
Connectors & ActionsOrders, stock and refunds in sync
Connectors & Actions
ShShopifyStorefront
StripePayments
ZendeskHelpdesk
SAPERP
WHWarehouseWarehouse system
  • Order #10482 · Shopify → SAP Synced
  • Payment captured · Stripe → SAP Synced
  • Stock −1 · Warehouse → Shopify Synced
  • Refund issued · Stripe → Zendesk Synced
Powered by Xccelera Orchestrator

Automate Order-to-Cash and Returns

  • Specialized agents validate orders, flag exceptions and process returns in parallel.
  • Human approval steps for refunds above a threshold you set.
Explore Xccelera Orchestrator
Return #R-2291Order #10482 · $640 refund00:00RunningComplete
Return requestedStorefront · 1 item
OrchestratorSplits into 3 parallel tasks
Agents in parallel
Order & Returns AgentChecks return policyQueuedRunningDonePolicy · eligible
Inventory Sync AgentRestocks returned unitQueuedRunningDoneWarehouse · +1 unit
Customer Support AgentDrafts customer updateQueuedRunningDoneEmail · ready
Refund > $500Approval checkpointAwaiting approvalApproved by Ops leadApprove
Refund issuedPayments · customer notified
3 agents in parallel · 1 human checkpoint · every step logged0 / 6 steps
E-Commerce Agents

Deploy E-Commerce Agents
With Enterprise Guardrails

Pre-designed agents, customised to your workflows, systems and approval rules.

01

Catalog Enrichment Agent

Structures supplier data into clean, searchable product listings.

Built on Xccelera Orchestrator
02

Order & Returns Agent

Validates orders, handles exceptions and processes returns.

Built on Xccelera Orchestrator
03

Customer Support Agent

Answers order and delivery queries across channels.

Built on Xccelera Orchestrator
04

Inventory Sync Agent

Keeps stock levels aligned between storefront, ERP and warehouse.

Built on Xccelera Orchestrator
05

Promotion Insights Agent

Summarises campaign and sales performance for merchandisers.

Built on Xccelera Orchestrator
06

Review Analysis Agent

Turns product reviews into themes and action items.

Built on Xccelera Orchestrator
Powered by Xccelera Core

Launch New Commerce Experiences Faster

  • Describe a new loyalty, B2B ordering or seller portal and Xccelera Core builds it.
  • Every build is tested against your acceptance criteria before going live.
Explore Xccelera Core
Xccelera CoreNew app

PlanBuildTestLiveGenerateGenerated
reorder-portal · liveLive
Saved listsOrdersInvoicesAccount
Reorder portal+ New
Open orders12
Saved lists4
Reorders38
Packaging tape · 48 mm24Reorder
Shipping boxes · M120Reorder
Label rolls16Reorder
Plan approvedAcceptance tests passedDeployed
Start With One Workflow

Ready to Put AI Agents to Work in E‑Commerce?

Talk with an Xccelera AI architect about your e-commerce use case, your systems and your path from concept to production.

Talk to an AI Architect