Travel · Agentic AI

AI Agents for Every Step
of the Traveler Journey

Connect booking, supplier and support systems so Xccelera AI agents can manage itineraries, handle disruptions and support travelers around the clock.

Brownfield or GreenfieldHuman-in-the-LoopEnd-to-End Monitoring
  • SalesforceSalesforce
  • StripeStripe
  • PayPalPayPal
  • TwilioTwilio
  • WhatsAppWhatsApp
  • ZendeskZendesk
  • FreshdeskFreshdesk
  • IntercomIntercom
  • HubSpotHubSpot
  • SnowflakeSnowflake
  • Google Cloud StorageGoogle Cloud Storage
  • SlackSlack
  • LodgifyLodgify
  • RingCentralRingCentral
  • SprinklrSprinklr
  • Google CalendarGoogle Calendar
Explore Connectors & Actions
Barriers to AI in Travel

What Holds Travel
AI Back

Fragmented Booking Systems

Flights, hotels, payments and support sit in different platforms and partner systems.

Disruptions at Scale

Cancellations and delays create sudden spikes in rebooking and support demand.

Personalization Is Hard to Deliver

Traveler data is scattered, so offers and support feel generic.

The Xccelera Approach

Agentic AI That Runs
Inside Your Travel Stack

Xccelera AI connects to booking engines, supplier systems, payments, CRM and support, then coordinates specialized agents under your security, data and governance rules. Start with one workflow, then scale.

Your travel systems
  • Booking engines
  • Supplier systems
  • Payments
  • CRM
  • Support
Xccelera AI PlatformYour security, data and governance rules
Select a product to explore it
Agents & outcomes
  • Disruption & Rebooking AgentAlternatives found and booked
  • Itinerary AgentTrips built and updated
  • Traveler Support AgentQuestions answered 24/7
  • Supplier Reconciliation AgentBookings and invoices matched
Human-in-the-loop MonitoringApprovals where you set them · every step observed
  1. Concept
  2. MVP
  3. Deployment
  4. Scale
Powered by Xccelera Orchestrator

Handle Disruptions
Before Travelers Call

  • Agents detect changes, rebook options and notify travelers in parallel.
  • Escalate complex cases to staff with full context attached.
Disruption flow 3 agents in parallel
Flight cancelledFlight 214 · LHR → JFK
Find optionsDisruption & Rebooking Agent3 alternatives foundQueuedRunningDone
RebookBooking connectorSeat confirmedQueuedRunningDone
NotifyTraveler Support AgentApp and email sentQueuedRunningDone
Traveler confirmedNew itinerary accepted
Powered by Connectors & Actions

Connect Booking, Payments
and Support

  • Reusable connectors for CRM, payments, messaging and data platforms.
  • Custom connectors for supplier and booking APIs through the integration gateway.
Integration hubCustom connectors via the integration gateway
Xccelera hubTrip TR-5530
BookingBooking engine · PNR synced
HotelSupplier API · room held
PaymentsPayment captured
SupportCase updated with context
Powered by Xccelera Core

Launch Traveler Apps
and Portals Quickly

  • Build itinerary, self-service and partner portals from a plain-language brief.
  • Every build verified and deployed with a live URL.
Xccelera CoreNew app

PlanBuildTestLiveGenerateGenerated
My tripLondon → New York
Trip alerts on
Flight 482On time · Gate B12
Hotel check-inFrom 15:00
Airport transferBooked · 2 travelers
Liveitinerary-app · live
Plan approvedBuild verifiedLive URL
Travel Agents

Deploy Travel Agents
With Enterprise Guardrails

Pre-designed agents, customised to your workflows, systems and approval rules.

01

Booking Assistant Agent

Helps travelers search, compare and book.

Built on Xccelera Orchestrator
02

Disruption & Rebooking Agent

Finds alternatives and rebooks during delays and cancellations.

Built on Xccelera Orchestrator
03

Itinerary Agent

Builds and updates complete trip itineraries.

Built on Xccelera Orchestrator
04

Traveler Support Agent

Answers questions across chat, email and voice.

Built on Xccelera Orchestrator
05

Supplier Reconciliation Agent

Matches bookings, invoices and supplier records.

Built on Xccelera Orchestrator
06

Feedback Insights Agent

Turns reviews and surveys into improvement themes.

Built on Xccelera Orchestrator
Start With One Workflow

Ready to Put AI Agents to Work in Travel?

Talk with an Xccelera AI architect about your travel use case, your systems and your path from concept to production.